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End User License Agreement

These terms govern your use of Project AKWA (“AKWA”), the internal operations platform provided by Live Well Restoration.

Last updated: June 30, 2026

1. Acceptance of these terms

This End User License Agreement (“Agreement”) is a binding agreement between you (“you”, “User”) and Live Well Restoration (“we”, “us”, “our”) governing your access to and use of Project AKWA (“AKWA”) and its web and mobile applications (together, the “Service”). By accessing or using the Service, you agree to be bound by this Agreement. If you do not agree, do not use the Service. You may use the Service only if you are an authorized employee, contractor, or representative of Live Well Restoration (or a party we have authorized) and only for our internal business purposes.

2. License grant

Subject to your continued compliance with this Agreement, we grant you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable license to access and use the Service for authorized internal business use during the period you are permitted to do so.

3. Restrictions

You agree that you will not, and will not permit anyone to:

  • Use the Service for any purpose other than authorized internal business use, or in violation of any law or regulation.
  • Copy, modify, distribute, sell, rent, lease, or create derivative works of the Service.
  • Reverse engineer, decompile, or disassemble the Service, or attempt to derive its source code, except where permitted by law.
  • Access the Service through unauthorized means, share your credentials, or attempt to access accounts, data, or systems you are not authorized to access.
  • Interfere with or disrupt the integrity or performance of the Service, or probe, scan, or test its vulnerability without authorization.
  • Remove or alter any proprietary notices, or use the Service to build a competing product.

4. Accounts and security

Access requires authentication with an approved organization account. You are responsible for maintaining the confidentiality of your credentials and for all activity under your account. Notify us promptly of any unauthorized use or suspected security incident. We may suspend or revoke access at any time to protect the Service or comply with our obligations.

5. Ownership and intellectual property

The Service, including all software, designs, text, and other content we provide (excluding your and our client's business data), is owned by Live Well Restoration or its licensors and is protected by intellectual property laws. Except for the limited license granted above, no rights are transferred to you. Data processed in the Service remains owned by its respective owner (Live Well Restoration and/or our client, as applicable).

6. Confidentiality

The Service contains confidential and proprietary information, including operational, customer, property, and pricing data. You agree to keep such information confidential, to use it only as needed to perform authorized work, and not to disclose it except as authorized or required by law.

7. Third-party services

The Service relies on third-party providers (for example, cloud hosting and storage and Google Workspace for authentication and read-only email access). Your use of the Service may also be subject to those providers' terms. We are not responsible for third-party services.

8. Disclaimer of warranties

The Service is provided “as is” and “as available”, without warranties of any kind, whether express, implied, or statutory, including any implied warranties of merchantability, fitness for a particular purpose, title, and non-infringement. We do not warrant that the Service will be uninterrupted, error-free, or secure, or that any data or output (including automated suggestions or extractions) will be accurate or complete. You are responsible for reviewing outputs before relying on them.

9. Limitation of liability

To the maximum extent permitted by law, Live Well Restoration and its affiliates, officers, employees, and suppliers will not be liable for any indirect, incidental, special, consequential, or punitive damages, or for any loss of profits, revenue, data, or goodwill, arising out of or relating to your use of (or inability to use) the Service, even if advised of the possibility of such damages. Our total aggregate liability for any claim relating to the Service will not exceed one hundred U.S. dollars (US$100). Some jurisdictions do not allow certain limitations, so some of the above may not apply to you.

10. Term and termination

This Agreement applies while you have access to the Service. We may suspend or terminate your access at any time, with or without notice, including if you violate this Agreement or your authorization ends. Upon termination, your license ends and you must stop using the Service. Sections that by their nature should survive termination (including ownership, confidentiality, disclaimers, and limitation of liability) will survive.

11. Governing law

This Agreement is governed by the laws of the State of California, USA, without regard to its conflict-of-laws rules. The exclusive venue for any dispute will be the state or federal courts located in that jurisdiction, and you consent to their personal jurisdiction.

12. Changes to this Agreement

We may update this Agreement from time to time. When we do, we will revise the “Last updated” date above. Your continued use of the Service after changes take effect constitutes acceptance of the updated terms.

13. Contact

Questions about this Agreement? Contact Live Well Restoration at legal@livewellrestoration.com.